Refund policy

We strongly recommend consulting with an Acne Expert before purchasing products to ensure you have a customized regimen tailored to your skin's specific needs. Additionally, if you have a history of sensitivity or reactions to skincare products, please consult with us prior to making any purchases. This will help us provide the best recommendations for your unique skin concerns and minimize the risk of adverse reactions

Full refunds are available for returns within 14 days of purchase. Returns must be postmarked within this period.- Products must be unused to qualify for a return. Used products are not eligible.

To initiate a return, contact us at onlineacneexperts.com/contactus to receive a return authorization number.

Allow 2-3 business days for us to process returns once received.